Cancellation and refunds

A daily adaptive session, the daily MCQs, current affairs and the past papers are free for everyone, and every course has a chapter you can read in full. The honest way to find out whether this suits you is to use those first — not to buy and hope.

Plans are one-time payments for the period you choose. They do not renew by themselves; nothing is charged again unless you buy again.

If you paid within the last three days and it is not right for you, write to us and we will refund it in full. You do not have to explain why.

The one thing we ask: if you have already had a descriptive answer marked by an evaluator, that work has been done by a person and we cannot undo it. In that case we refund everything except the value of the evaluations used.

We look at it case by case, and we are not difficult about it. If something went wrong on our side — the platform was down, content you paid for was not there, an evaluator did not get to your paper — tell us and we will make it right, whether that is a refund, an extension, or fixing the thing itself.

If you simply stopped studying, we will usually offer to extend or pause your access rather than refund it, because the material is still there whenever you come back.

Email hello@regulatoryacademy.in from the address on your account, and tell us which plan and roughly when you bought it. If you have the payment id from your confirmation email, include it — it makes this much faster.

• —We reply within 2 working days.
• —Once approved, we start the refund the same day through Razorpay.
• —The money reaches your card or account in 5–7 working days after that. That leg is your bank’s timing, not ours, and we cannot speed it up.
• —Refunds go back to the original payment method. We cannot send them anywhere else.

When a refund is processed, the plan it paid for is switched off. Your data stays — your mistake notebook, your topic heatmap, your test history are all still there if you come back later.

An adaptive session every day, the daily MCQs, the daily current-affairs cards, free revision cards every day and the past papers are open to everyone without paying, and every course has at least one chapter you can read in full. See what is in each plan before you buy anything.