Contact us
A person reads every email. We reply within two working days, usually the same day.
Write from the address on your account and we can find you immediately. For anything about a payment, include the payment id from your confirmation email — it turns a long thread into one reply.
Before you write
A few things have answers already:
- Cancellations and refunds — including the seven-day window and how long money takes to come back.
- What is in each plan, and what stays free.
- Paid but something still looks locked? Refresh once, then write to us with the payment id — do not pay again.
Registered address
[business name, full postal address and phone number] — this has to go in before launch. Razorpay’s website review checks for it, and a payment page without a real address behind it is a reason people close the tab.